ToysNSwords experiences?
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- Officer - 1st Lieutenant
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ToysNSwords experiences?
Was wondering if anyone has experience with ToysNSwords? I ordered a 1/18 BBI BF 109 last Thursday through their website and went through the entire process.
I never got a confirmation email. I tried calling their number multiple times but no one ever answers and they haven't returned my calls that I left on their voicemail. I also sent an email and no response. I haven't found the charge on my credit card yet, but I'm afraid they haven't processed it and if I order again may end up with 2 (it's happened before with small etailers).
Anyway, if someone has any experience with them let me know.
Thanks
I never got a confirmation email. I tried calling their number multiple times but no one ever answers and they haven't returned my calls that I left on their voicemail. I also sent an email and no response. I haven't found the charge on my credit card yet, but I'm afraid they haven't processed it and if I order again may end up with 2 (it's happened before with small etailers).
Anyway, if someone has any experience with them let me know.
Thanks
"Where's dat waskily wabbit?"
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Good Trades: Ostketten, Pickelhaube, Cornbreadfred, Sledgehammer, Pizzaguy, caesarbc3,jwcarpenter
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Good Trades: Ostketten, Pickelhaube, Cornbreadfred, Sledgehammer, Pizzaguy, caesarbc3,jwcarpenter
Funny you should mention that...A week or so ago, I ordered a 1/32 scale 190D Red 3...The charge went through (Paypal), and then yesterday, I got a refund from paypal for the full amount - No note from ToysNSwords...I sent them a tactful, but critical email on how they handled the transaction, but no response. They still have Red 3 for sale on their website.
Toys and Swords
I am having the same problem with them too. I got a Shipping Order Review and thats all. No answers to phone calls or emails. I contacted PayPal and will call them again on Monday to initiate a claim. I think we have been scammed gentlemen 

Weird, they're offering some recently released 1/6 stuff just from a quick glance. Namely the Soldier Story Iwo marine and tank traps.
Doesn't make sense.
Sounds too much like an avoid to me.
Doesn't make sense.
Sounds too much like an avoid to me.
Tanks for the memories
Your breachblocks so black
And oodles of track
Here at Grafenwoehr it's so good to be back
Oh, tanks for the memories..
Your breachblocks so black
And oodles of track
Here at Grafenwoehr it's so good to be back
Oh, tanks for the memories..
Toys and Swords
Try contacting their phone number and see what you get! "Mail Box Full"
Sounds like more than an avoid, as you say, how about a Scr-w Job?
JOC
Sounds like more than an avoid, as you say, how about a Scr-w Job?
JOC
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- Officer - Brigadier General
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I tried to order some planes from them a year or so ago, same thing, no charge, no planes.
No way any store would have those rare pieces at those prices.
It's a bogus site, a letdown.
No way any store would have those rare pieces at those prices.
It's a bogus site, a letdown.
::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::>=}:
Good trader list: hworth18, Threetoughtrucks, mikeg, cjg746, jlspec
Good trader list: hworth18, Threetoughtrucks, mikeg, cjg746, jlspec
Toys and Swords
My charge went through to a company called Consolidated Merchandising. Called PayPal and opened a dispute for a refund. They will try to track this down and get money back.
BEWARE
JOC
BEWARE
JOC
Toys and Swords
Just received phone call from Robert from this company. He has refunded my money to PayPal and said they do not have a store, its just an ordering sight. His reply was that he was not monitoring his phone/email and what I had wanted was already sold out.
He did say that he refunded my money. I called PayPal Resolution and they did confirm the refund after they contacted him.
Just another reason for being a member of this sight. Finding out things about sellers from others may help someone in the future.
Thanks to all here for their info
Best regards
JOC
He did say that he refunded my money. I called PayPal Resolution and they did confirm the refund after they contacted him.
Just another reason for being a member of this sight. Finding out things about sellers from others may help someone in the future.
Thanks to all here for their info
Best regards
JOC
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- Officer - 1st Lieutenant
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The saga continues - I just posted about how it looked like ToysNSwords was a "bust." Then not 5 minutes later I got an email from them with a FedEx tracking number for my BBI BF109 for $49.99 plus $7.95 shipping.
I'm flabergasted to say the least. It's been over a week with no contact, returned phone calls or emails. So I'm editing this post.
Stay tuned for more - I'll let you know if anything ever shows up.
Thanks,
Phil
I'm flabergasted to say the least. It's been over a week with no contact, returned phone calls or emails. So I'm editing this post.
Stay tuned for more - I'll let you know if anything ever shows up.
Thanks,
Phil
"Where's dat waskily wabbit?"
____________________________________________
Good Trades: Ostketten, Pickelhaube, Cornbreadfred, Sledgehammer, Pizzaguy, caesarbc3,jwcarpenter
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Good Trades: Ostketten, Pickelhaube, Cornbreadfred, Sledgehammer, Pizzaguy, caesarbc3,jwcarpenter
I sent T&S an email this morning on an order from April 1 asking him for shipping information or a return of my payment and got a reply within a couple hours with a FedEx tracking number.pcoughran wrote:The saga continues - I just posted about how it looked like ToysNSwords was a "bust." Then not 5 minutes later I got an email from them with a FedEx tracking number for my BBI BF109 for $49.99 plus $7.95 shipping.
I'm flabergasted to say the least. It's been over a week with no contact, returned phone calls or emails. So I'm editing this post.
Stay tuned for more - I'll let you know if anything ever shows up.
Thanks,
Phil
I've ordered 1/6th scale items from them a couple times before. The first couple times went smoothly but the last time (before this latest one) did not. The owner sent me an email apologizing for the non-reply (almost a month) and IIRC he was in the hospital for an extended amount of time due to a serious illness. I only ordered again b/c I was hoping they had cleaned up their act and they never technically screwed me on any purchases.....just took forever!
IMHO, they're kinda wishy-washy and certainly not the ideal business model but I've always gotten my orders in the end (your mileage my vary).
We'll see what happens with my latest order.
Toys and Swords
I also wanted the 109, but when he called today, he said they were out and had just sent the last one out. He said the website now said out of stock, but last I looked its still there???????? I'm not inclined to try again.
JOC
JOC
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- Officer - 1st Lieutenant
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Maybe I got the last one. Only time will tell. I'll keep you all informed as to the final outcome.art2614 wrote:Man, I really want a BBI 109. That is a good price too, I just don't want to take the chance of getting burned.
Let us know how it turns out.
"Where's dat waskily wabbit?"
____________________________________________
Good Trades: Ostketten, Pickelhaube, Cornbreadfred, Sledgehammer, Pizzaguy, caesarbc3,jwcarpenter
____________________________________________
Good Trades: Ostketten, Pickelhaube, Cornbreadfred, Sledgehammer, Pizzaguy, caesarbc3,jwcarpenter
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- Officer - 2nd Lieutenant
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There is an amazon store front that was selling the FoV Germans for a steal ... I ordered the figures, was immediately charged, got a tracking number, and then the next day got an email saying that they'd be unable to process my order.
Everything was refunded, but I'm watching my credit card more closely now. What I don't understand is how phantom packages can get tracking numbers.
Everything was refunded, but I'm watching my credit card more closely now. What I don't understand is how phantom packages can get tracking numbers.
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- Officer - 1st Lieutenant
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With most automated postage mailing systems you can generate a label and get a tracking number, doesn't mean the package ever actually got submitted to the post office. In fact, as long as it doesn't, the label can be voided and the postage refunded.MCalamari wrote:What I don't understand is how phantom packages can get tracking numbers.
Corey Stinson
http://smalljoes.com
http://smalljoes.com
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That makes some sense ... so is it possible then they are generating the label while somebody else is going to the stock room to pull the items and later find out that they couldn't find the item?coreystinson wrote:
With most automated postage mailing systems you can generate a label and get a tracking number, doesn't mean the package ever actually got submitted to the post office. In fact, as long as it doesn't, the label can be voided and the postage refunded.
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Just a follow up from earlier in the week. Received my order from T&s/consolidated merchandise today. Took 8 days and an email on my part (to confirm) but got exactly what I ordered in perfect condition and a good price.
My personal score with them is 4-0 and 1. The 1 is for a past order that took forever and lots of emailing.
I'd say deal with them (and almost everyone else, especially Ebay) at your own risk.
Good luck to everyone who ordered from T&S and still haven't gotten their orders fulfilled!
My personal score with them is 4-0 and 1. The 1 is for a past order that took forever and lots of emailing.
I'd say deal with them (and almost everyone else, especially Ebay) at your own risk.
Good luck to everyone who ordered from T&S and still haven't gotten their orders fulfilled!
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- Officer - 1st Lieutenant
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Well I finally got the 1/18 BBI BF 109 from ToysNSwords. I originally ordered on March 25th and got no confirmation of my order (no email or reply after emailing and calling). On April 5th or so I got an email with a FedEx tracking number that showed and still does today as INVALID. I called again and emailed again to check the validity. No response. But today FedEx delivered the item so guess they did have it in stock just terrible service and support. I wouldn't recommend them, but on the other hand I would not have gotten the BBI BF109 for $57 including shipping anywhere else I don't think - cheapest on Ebay is about $80.
"Where's dat waskily wabbit?"
____________________________________________
Good Trades: Ostketten, Pickelhaube, Cornbreadfred, Sledgehammer, Pizzaguy, caesarbc3,jwcarpenter
____________________________________________
Good Trades: Ostketten, Pickelhaube, Cornbreadfred, Sledgehammer, Pizzaguy, caesarbc3,jwcarpenter