Well, I finally called Voyager and asked about my pre-order of the FOV tanks. They informed me that they received a small shipment and they went first come first served, and that they have no idea when the next shipment would be. This doesn't bother me. What bothers me is that they evidently were not going to inform me of anything!
I did find the two FOV tanks that I wanted from The Motor Pool. This is my first order with them. Onsite was out of the T-72, and that is the main one that I wanted. So, I do know that Onsite and Stratton's Toys communicate well with their customers. I hope that The Motor Pool is similar. Anyway, Voyager needs to improve their customer service if they are going to be an online business. A simple e-mail would have been sufficient. An informed customer is an appreciative customer.
Not pleased with Voyager Toys
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lightning2000
- Officer - Major
- Posts: 1020
- Joined: Wed Oct 06, 2004 11:31 am
- Location: New York City
- Contact:
Your Order
Hi Philip,
We got your order and both items are in stock. They'll ship out tomorrow and we'll apply the 10% discount.
Cordially,
Lightning2000
www.themotorpool.bigstep.com
We got your order and both items are in stock. They'll ship out tomorrow and we'll apply the 10% discount.
Cordially,
Lightning2000
www.themotorpool.bigstep.com
Create Your Own Battlefield in Miniature or Build Your Own Private War Museum...The Choice is Yours at The Motor Pool!
Proof of the pudding
Philip wrote:
There you go, Phil.I hope that The Motor Pool is similar