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Cyber-Hobby Wittmann Delivery Taking Too Long

Posted: Thu Mar 24, 2005 9:58 am
by Mr. Football
I don't think I've ever waited this long for Cyber-Hobby to ship its product. We're going on 4 months now since I ordered the two Wittmann Tanks (Ace....Zitadelle).

No delivery in sight.

Anyone have any info on when we can expect them?

Limited Edition Vehicles

Posted: Thu Mar 24, 2005 10:34 am
by lightning2000
Hi,
We're beginning to wonder too plus they owe us some back orders on merchandise that has already been released a few months back. On their behalf, dont forget that February was Chinese New Years, which means the factories close for the entire month. It would also mean that it would take them some time to ramp up again after the factories re-opened. What I dont understand is that they keep announcing new stuff, then list it as being sold out, without even shipping orders to their overseas clients. Strange.

Lightning2000
www.themotorpool.bigstep.com

Cyber Hobby stuff due

Posted: Thu Mar 24, 2005 5:14 pm
by Juneau@1
Once again here is the list of Dragon stuff that Cyber Hobby has announced, that has yet to make an appearance on this side of the Ocean. I have been waiting on the Ritter King Tiger since about November. I wonder if we will see like we did with the last group of King Tiger with four difference ones being shipping with a six week period.

1. 1/72 King Tiger-Ritter
2. T-34/76 mod 1941 : Spring 1942
3. Tiger Ace in Operation "Zitadelle" - Tiger I (Early Production)
4. Tiger Ace & Glory
5. T-34/76 mod 1941 : Autumn 1942
6. Tiger I : schwere Panzer-Abteilung 101
7. Super-Heavy Tank : Maus
8. Super-Heavy Tank : E-100
9. 1/144 Leopold (Museum Version)
10. 1/144 Leopold (Winter Version)
11. Heinz Bar : Me 109E-3 "Battle of Britain"

Eric

Posted: Fri Mar 25, 2005 12:40 pm
by smh_1021
I have been buying from Dragon CyberHobby for quite some time and was slowly getting accustomed to the order/pay/recieve duration being around 6 weeks. But, this last iteration of being charged hundreds of dollars and then waiting (and waiting, and waiting) for, in some cases, approximately 3/4 months has become quite disheartening. What makes the situtaion even harder to accept is that I can't even obtain a meaningful update from CyberHobby customer service - the last update I received was that the orders were being processed and packed for shipping (I think that was on March 8th). I think CyberHobby is just avoiding the situation because, because I have obtained responses to other non-related questions in a few days.

I don't know .......

Posted: Fri Mar 25, 2005 11:42 pm
by pwedeswe
They may take their time shipping them, but they don't seem to mess around when they debit my credit card. They should do what Amazon do & only deduct the money when they ship the orders.

If they release more cyber-hobby exclusives before they ship the back log that we all seem to be waiting for, I am going to have to think about it before automatically purchasing ....

Heinrich Ritter Tank

Posted: Mon Mar 28, 2005 8:09 am
by lightning2000
Hello All,
Some good news to report. We just received the limited edition Heinrich Ritter King Tiger tank, #60147. Very nice looking piece that will undoubtedly sell out fast.

Lightning2000
www.themotorpool.bigstep.com

Posted: Fri Apr 01, 2005 7:25 am
by kajonnes
FYI I received a Fedex preshipment email last night from Cyber-Hobby for my order that includes Tiger Ace(60145) and Ritter's Tiger(60147)

Posted: Fri Apr 01, 2005 7:42 am
by smh_1021
Are you sure that it is not just a partial shipment - I placed a few orders with the Ritter, Zitadelle, T-34, etc. and received a FedEx last night indicating that only the 60147s were being delivered.

Dragon CyberHobby does that frequently - will send partial shipments
if multiple items are on an order.

Just a thought ...... the FedEx should show you what items are included in the shipment. In one of the fields, you will see something like 8X60147, etc.

Hope this helps.

Posted: Fri Apr 01, 2005 8:18 am
by kajonnes
Thanks for pissing in my cornflakes, pal :D Upon further review its only Ritter's Tiger(60147) that is shipping.

Posted: Fri Apr 01, 2005 1:11 pm
by smh_1021
I can't apologize enough - but, I have that same optimism when I see that FedEx Pre-delivery Notification appear in the e-mail, only to be disheartened when I actually read the e-mail.

Apologies.

Posted: Fri Apr 01, 2005 1:32 pm
by Mr. Football
It's ok guys. We may indeed see those Wittmann Tigers before Football season starts :roll:

Posted: Sun Apr 03, 2005 11:21 am
by smh_1021
Looks like the item (Zitadelle - Wittmann Tiger) is available in
Hong Kong (Ebay item no. 5967346620). I hope that means that they will be appearing soon over here.

Just an FYI ....

Posted: Sun Apr 03, 2005 11:32 am
by Mr. Football
Good find. Maybe we'll see them in about a month?

Image

Image

Cyber Hobby Tank

Posted: Mon Apr 04, 2005 9:28 am
by Gambit
Just received today the Heinrich Ritter Tank. :)
That leaves 5 more to arrive from my Jan 6 order.
It was shipped March 31 from Hong Kong.

Posted: Mon Apr 04, 2005 9:50 am
by Mr. Football
Hey Gambit,

Was it shipped from Hong Kong or the Dragon (Cyber-Hobby) USA Headquarters in California? Typically, they bulk ship all of the US orders from China to California, then FedEX from there.

Posted: Mon Apr 04, 2005 10:49 am
by Gambit
Mr. Football wrote:Hey Gambit, Was it shipped from Hong Kong or the Dragon (Cyber-Hobby) USA Headquarters in California?
According to the label it was shipped direct from Hong Kong.

Cyber Hobby

Posted: Tue Apr 05, 2005 9:50 am
by Gambit
Just received today "Operation Zitadelle" direct from Hong Kong.
The Wittmann figure is very well done considering its size.

Posted: Tue Apr 05, 2005 10:33 am
by Mr. Football
Wow! Congrats Gambit! Pics please!

Question: Did you get a pre-ship notice??? Are you in the United States? If so, what part? I haven't received anything...no FedEX pre-ship notice...nada. Getting concerned.

Anyone else in the States get theirs yet? Pre-ship notification?

Posted: Tue Apr 05, 2005 11:29 am
by smh_1021
I am in the states - no FedEx pre-shipment notice ... then again, I am not expecting one. Should be arriving UPS and I have not received any items yet.

Posted: Tue Apr 05, 2005 12:27 pm
by Gambit
Mr. Football wrote:Wow! Congrats Gambit! Pics please!
Question: Did you get a pre-ship notice??? Are you in the United States? If so, what part? I haven't received anything...no FedEX pre-ship notice...nada. Getting concerned. Anyone else in the States get theirs yet? Pre-ship notification?
I received no pre-notice for either shipments and was very surprised as I live in Calgary which is always the last place on the distribution chain.
Sorry, digital camera was lost or missing in action. :(

Posted: Wed Apr 06, 2005 7:45 pm
by Mr. Football
Woooohoooo!!!!

Just received my FedEX Pre-ship notice! Should be here on the 9th!!!

Posted: Thu Apr 07, 2005 2:56 am
by smh_1021
I am gonna' join in the celebration - received a FedEx pre-delivery e-mail
as well. Actually says that the shipment contains 60146's.

Posted: Thu Apr 07, 2005 7:19 am
by Mr. Football
Yep, the Wittmann LSSAH

Wittmann at Kursk

Posted: Thu Apr 07, 2005 1:49 pm
by lightning2000
Say, that is good news! Now if they can start shipping the Tiger Ace & Glory set, plus some of the other recently announced ltd. packs, I'd really be a happy camper! :lol:

Lightning2000
www.themotorpool.bigstep.com