Small Scale Military Headquarters

I put the battery in and a few moments later before I could close the cover the whole tank was smoking and melted the harness and more

I just emailed RC Command.

I have heard stories about HL quality and this is the first one that didn't work out of the box. I have just about all of them.

DH

YIKES !!!!

can you post a pic?

* This is the main reason I won't fool around w/ HL stuff. *

.......... even though they'll probably replace it.

............. Good Luck w/ that ! ! ! *


Mitch v MG

scbvideoboy wrote:I put the battery in and a few moments later before I could close the cover the whole tank was smoking and melted the harness and more

I just emailed RC Command.

I have heard stories about HL quality and this is the first one that didn't work out of the box. I have just about all of them.

DH

It's unfortunate that it happened, but Bill at RC Command has a great customer service reputation and I'm sure he'll send out a replacement for you pronto. I hear he also fully tests each model before sending it out, so it seems weird what happened to yours.

He tests some of them before shipping. Sorry to hear about your troubles, I'm just glad it happened immediately so you can get a replacement. I would request he tests the next one. I am yet to have any issues with HL that I did not bring on myself. Sounds like a very bad solder job on the one you got.

I thought the smoke was one of those features that came on the upgrade version?

Seriously though, that sucks - I hope you can get it resolved and replaced quickly and with minimum headaches. If it makes you feel any better, when I ran a TV/appliance store back in the 90's, we had a RCA 52" big screen do the same thing when we plugged it in on the display floor! The whole back panel melted and you could see a brief flash from the internal electronics vaporizing reflected on the screen! Thank god it didn't get in a customer's hands!

FieroDude wrote:I thought the smoke was one of those features that came on the upgrade version?

Yeah, check the box and make sure you didn't mistakenly order the battle damage edition..

Kidding aside, sounds like a pretty good case for an RMA. Let us know how it goes.

I have had 2 Jagdpanthers for the last 4 days, both run well. Two more on order. Understand relacing a damaged one is no problem, though this would not be pleasant experience for a first time buyer of HengLong.

Yes I've contacted RC Cmmand and he'll be sending me a new board and battery.

When I first plugged the battery in I got the flashing lights and I spent several minutes trying to get the battery in just right to close the cover.

I turned the switch off and bam, just like a movie, smoke just billows out of the tank, by the time I got the battery off the harness was toast.

I have a bunch of HL's this was the first bad one.

DH

Well, you know what they say ... s#!t happens! But it sounds like Bill's got ya covered and that's great.

I took the tank apart to see, and I see no visible signs of shorting on the boards, the only thing I see is on the on/off switch I have two red leads touching. My therory is when I turned the switch off, it shorted the battery.

The smoke was from the harness melting.





DH

Those are some sloppy solder joints on the switch, but who knows after a short like that. I still like a mechanical connection (wire in the tab) then solder it so heat won't loosen a soldered joint.

But the area where it looks the worse is the source of the short. I'm sure it worked when tested, but when it was pushed back into place to run the tank a connector that was out of place did it in. I don't like Tamiya connectors for this reason alone. They can back out of the plastic so easily.

Hope there's no other damage besides the battery and board! Keep us filled in!

can you post pic of your stuff.

I'm really glad this is not your first HL. That might be enought to scare a newb off for good. Hopefully you run stock batteries and did not just lose a $50 aftermarket one. Glad Bill is hooking you up, it's the reason I buy HL exclusively from him.

pcsguy88 wrote:I'm really glad this is not your first HL. That might be enought to scare a newb off for good. Hopefully you run stock batteries and did not just lose a $50 aftermarket one. Glad Bill is hooking you up, it's the reason I buy HL exclusively from him.

Same here!

Black_Dragon_One wrote:can you post pic of your stuff.

What, the picture of the smoked tank or the HL tanks?

All my HL's are in the box. The only HL I don't have is the Tiger and the half tiger half panther "thing"

DH