Post
by flayrah » Sun Dec 17, 2006 12:41 pm
Well we are all aware of the 'policies' (HAHA) at Wally so I don't need to add my experiences, but I'm not feeling very well today so I'll put in my 2 cents. I've been told, and have experienced, by different employees at the same stores, that the only discount ANY employee can take - managers included - is 10% and this is universal - everything from a slightly damaged box to a crushed, missing parts heap of junk. Basically, all you have to do is ask for the discount and if you can point out any problem with he merchandise, you're more than likely to get the discount. On the other hand we all are aware of higher discounts regularly given. Also, I have seen merchandise on the shelves for months that is clearly broken into, missing parts, damaged, etc that is NEVER reduced or removed to 'send back". In fact, recently there was a Wally that moved from one of the older small stores into a new Super Center. Months before the move some kid had felt the need to spit a wad of gum onto the card of an XD figure. It sat on the peg until the move, when all remaining merchandise at the old store was packed and moved to the new store. Shortly after the grand opening, I stopped by thinking they might have stocked with new XD. There, on the front of the peg, was the same spit-gum figure. It had to have been seen and handled by at least a couple Wally employees, and not one thought this MIGHT be something a customer wouldn't want, and remove it from the sales floor. It is so ridiculous it's beyond unbelievable. It's still there as far as I know.